From 29f810d97728804f6619aa2574282480ec347a6f Mon Sep 17 00:00:00 2001
From: ehfeng <279398+ehfeng@users.noreply.github.com>
Date: Wed, 30 Sep 2026 22:22:38 +0000
Subject: [PATCH] Remove Platinum+ support tier from support page

---
 info/support.mdx | 15 ++++-----------
 1 file changed, 4 insertions(+), 11 deletions(-)

diff --git a/info/support.mdx b/info/support.mdx
index 2e5ad580..e774c2d6 100644
--- a/info/support.mdx
+++ b/info/support.mdx
@@ -38,13 +38,6 @@ Everything in Premium, plus:
 - Custom SLA agreements
 - Priority incident escalation
 
-### Platinum+
-
-Everything in Platinum, plus:
-
-- Response time: Priority 15 minutes, Normal 1 business day
-- Custom compliance and security reviews
-
 ## Priority levels
 
 | Level | Description |
@@ -54,10 +47,10 @@ Everything in Platinum, plus:
 
 ## Response times
 
-| Level | Standard | Premium | Platinum | Platinum+ |
-| --- | --- | --- | --- | --- |
-| Priority | 1 business day (Mon-Fri, 9-5) | 4 hours (Mon-Fri, 9-5) | 1 hour (24/7) | 15 minutes (24/7) |
-| Normal | 2 business days (Mon-Fri, 9-5) | 2 business days (Mon-Fri, 9-5) | 1 business day (Mon-Fri, 9-5) | 1 business day (Mon-Fri, 9-5) |
+| Level | Standard | Premium | Platinum |
+| --- | --- | --- | --- |
+| Priority | 1 business day (Mon-Fri, 9-5) | 4 hours (Mon-Fri, 9-5) | 1 hour (24/7) |
+| Normal | 2 business days (Mon-Fri, 9-5) | 2 business days (Mon-Fri, 9-5) | 1 business day (Mon-Fri, 9-5) |
 
 ## Support channels