Permissions Issues

[KPMonkey]

Anyone have issues with Microsoft suite (Outlook / ppt, etc.) throwing an error on link click?

I have register as both non-admin and Admin. I have tried adjusting permissions to the .exe and that has not helped.

[nref]

Hi there, and thanks for starting a discussion. Can you provide a copy of your (redacted) browserouter log? Should be in %localappdata%/BrowseRouter. Thanks!

[KPMonkey]

There is nothing in the logs when I get that error. I assume the outlook process is unable to access BrowseRouter, or is there a middle man from link click to default handler (htm/html) to BrowseRouter.

I tried giving full access to the exe, but got the same error.

[nref]

Thanks for the info. The error in your screenshot leads me to believe windows can't find BrowseRouter.

More ideas:

1. When you download BrowseRouter, be sure to run it once to add it to the windows registry. And be sure to run it again if you relocate the exe on your filesystem. Your registry should have an entry like

2. What is your default browser in Settings?

3. What version are you using?

[KPMonkey]

I have it registered as the default browser for HTTP / HTTPS. I have tried to register as Admin and non-admin. I am running the latest version from GitHub (17.0). Also pulled code and built it.

My only guess is it has something to do Office 365 and/or Safe Links.

It works fine for other applications on the machine.

[nref]

That's interesting that it works for other apps, but just not for Outlook. Outlook does have its own browser setting. Which is selected for you?

[KPMonkey]

Its set to default browser, if I change it to Edge, links then open in Edge.