Official documentation for the Kore.ai Platform — build intelligent AI solutions for enterprise productivity, customer service, and process automation.
The new Agent Platform is the next-generation Kore.ai platform to design, deploy, and operate intelligent agent systems. The platform unifies conversational AI and agentic AI under a single programming model, so a single agent definition can combine deterministic workflows with autonomous reasoning.
Other business solutions of Kore.ai:
- AI for Service — Customer service AI solutions.
- AI for Work — Enterprise productivity platform.
- AI for Process — Process automation with AI.
This repo is public. To contribute edits, clone it or fork it and submit a PR. Request a review of your PR and wait for it to be merged to main. To report bugs or share suggestions, create an issue.
When editing .mdx files, follow GitHub Flavored Markdown syntax.
To preview your edits locally, use the npm package of Mintlify.
agent-platform/ # Agent Platform v1 archived docs
agent-platform/v1 # Artemis Agent Platform v2 docs
ai-for-process/ # AI for Process archived docs
ai-for-service/ # AI for Service docs
ai-for-work/ # AI for Work docs
assets/ # Common assets for all docs, say favicon, logo, etc. Used in docs.json.
├── favicon.png
├── favicon-dark.png
├── favicon-light.svg
├── koreailogo-black.svg
├── koreailogo-white.svg
custom-css # custom stylesheets. Don't edit.
├── style.css
drafts # Drafted content or assets that are to be used later.
snippets # Reusable content for single sourcing
.cspell.json # Spell check config file that's NOT available in the repo but added in everyone's local clone manually. Works when extension is installed in VSCode editor.
.gitignore # Exclusions from repo uploads
.lycheeignore # Configuration for Lychee linkchecker. It is configured to run as an on-demand Action on this repo.
.markdownlint.jsonc # Markdown linting rules. Works when extension is installed in VSCode editor
.mintignore # Exclusions from the Mintlify build
docs.json # Config, TOC, home page design theme, analytics integration, etc.
home.mdx # Docs home page
License # MIT license for docs
linkinator.config.json # Config for Linkinator link checker. It is used separately from the CLI.
README.md # This file.
search.js # JavaScript that powers search of AI for Service and AI for Work help articles.