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Pull requests: OCA/helpdesk
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[19.0][FIX] helpdesk_ticket_partner_response new thread
mod:helpdesk_ticket_partner_response
Module helpdesk_ticket_partner_response
series:19.0
#1076
opened Jul 30, 2026 by
jans23
Contributor
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[18.0][FIX] helpdesk_ticket_partner_response: skip stage update for new thread
mod:helpdesk_ticket_partner_response
Module helpdesk_ticket_partner_response
series:18.0
#1075
opened Jul 29, 2026 by
jans23
Contributor
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[19.0][IMP] helpdesk_ticket_partner_response to skip auto replies
mod:helpdesk_ticket_partner_response
Module helpdesk_ticket_partner_response
series:19.0
#1073
opened Jul 29, 2026 by
jans23
Contributor
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[18.0][IMP] helpdesk_mgmt_timesheet: show employee on ticket timesheets
mod:helpdesk_mgmt_timesheet
Module helpdesk_mgmt_timesheet
series:18.0
#1072
opened Jul 27, 2026 by
marcelsavegnago
Member
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[17.0][MIG] website_helpdesk_mgmt: Migration to 17.0
mod:website_helpdesk_mgmt
Module website_helpdesk_mgmt
series:17.0
#1071
opened Jul 27, 2026 by
david-banon-tecnativa
Contributor
•
Draft
[17.0][ADD] helpdesk_mgmt_assign_method_hr_holidays: New module
approved
mod:helpdesk_mgmt_assign_method_hr_holidays
Module helpdesk_mgmt_assign_method_hr_holidays
mod:helpdesk_mgmt_assign_method
Module helpdesk_mgmt_assign_method
ready to merge
series:17.0
#1070
opened Jul 27, 2026 by
david-banon-tecnativa
Contributor
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[17.0][MIG] helpdesk_mgmt_timesheet_sale: Migration to 17.0
mod:helpdesk_mgmt_timesheet_sale
Module helpdesk_mgmt_timesheet_sale
series:17.0
#1068
opened Jul 23, 2026 by
david-banon-tecnativa
Contributor
•
Draft
[18.0][FIX] helpdesk_ticket_close_inactive: don't require template when disabled
mod:helpdesk_ticket_close_inactive
Module helpdesk_ticket_close_inactive
series:18.0
#1066
opened Jul 22, 2026 by
jans23
Contributor
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[17.0][MIG] helpdesk_type_sla: Migration to 17.0
approved
mod:helpdesk_type_sla
Module helpdesk_type_sla
ready to merge
series:17.0
#1064
opened Jul 16, 2026 by
david-banon-tecnativa
Contributor
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[18.0][FIX] helpdesk_mgmt_timesheet: Remove undefined nbCols variable from timesheet_table
approved
mod:helpdesk_mgmt_timesheet
Module helpdesk_mgmt_timesheet
ready to merge
series:18.0
#1059
opened Jul 3, 2026 by
stephansainleger
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[17.0][FIX] helpdesk_mgmt_timesheet: Remove undefined nbCols variable from timesheet_table
mod:helpdesk_mgmt_timesheet
Module helpdesk_mgmt_timesheet
series:17.0
#1058
opened Jul 3, 2026 by
stephansainleger
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[18.0][IMP] helpdesk_mgmt to ignore auto replies
mod:helpdesk_mgmt
Module helpdesk_mgmt
series:18.0
#1054
opened Jun 25, 2026 by
jans23
Contributor
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[18.0][ADD] helpdesk_ticket_partner_response_mail_autogenerated_header
mod:helpdesk_ticket_partner_response_mail_au f62c3
Module helpdesk_ticket_partner_response_mail_autogenerated_header
series:18.0
#1051
opened Jun 22, 2026 by
jans23
Contributor
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[18.0][ADD] helpdesk_mgmt_mail_autogenerated_header
mod:helpdesk_mgmt_mail_autogenerated_header
Module helpdesk_mgmt_mail_autogenerated_header
series:18.0
#1050
opened Jun 22, 2026 by
jans23
Contributor
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[18.0][FIX] helpdesk_mgmt: Customer must not receive an internal notification
mod:helpdesk_mgmt
Module helpdesk_mgmt
series:18.0
#1046
opened Jun 15, 2026 by
ypapouin
Contributor
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[17.0][FIX] helpdesk_mgmt_assign_method: use random selection for assign method
mod:helpdesk_mgmt_assign_method
Module helpdesk_mgmt_assign_method
series:17.0
#1041
opened Jun 12, 2026 by
gerard-domatix
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[19.0][MIG] helpdesk_mgmt_assign_method: migration to 19.0
mod:helpdesk_mgmt_assign_method
Module helpdesk_mgmt_assign_method
series:19.0
#1040
opened Jun 12, 2026 by
gerard-domatix
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[18.0][MIG] helpdesk_mgmt_assign_method: Migration to 18.0
mod:helpdesk_mgmt_assign_method
Module helpdesk_mgmt_assign_method
series:18.0
#1038
opened Jun 12, 2026 by
gerard-domatix
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[FIX] helpdesk_mgmt: Prevent duplicate ticket submission
approved
mod:helpdesk_mgmt
Module helpdesk_mgmt
ready to merge
series:17.0
#1036
opened Jun 10, 2026 by
shirashi3771
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[19.0][IMP] helpdesk_mgmt: add helpdesk overview dashboard
mod:helpdesk_mgmt
Module helpdesk_mgmt
series:19.0
#1035
opened Jun 10, 2026 by
gerard-domatix
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Fix #1023: Make restrictions work, don't make restrictions mandatory …
mod:helpdesk_portal_restriction
Module helpdesk_portal_restriction
series:18.0
#1024
opened Jun 4, 2026 by
cartertech
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[19.0][MIG] helpdesk_mgmt_fieldservice_equipment: Migration to 19.0
mod:helpdesk_mgmt_fieldservice_equipment
Module helpdesk_mgmt_fieldservice_equipment
series:19.0
#1017
opened May 27, 2026 by
Tomero-Dev
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[19.0][MIG] helpdesk_motive: Migration to 19.0
mod:helpdesk_motive
Module helpdesk_motive
series:19.0
[19.0][MIG] helpdesk_type_sla: Migration to 19.0
mod:helpdesk_type_sla
Module helpdesk_type_sla
series:19.0
#1015
opened May 26, 2026 by
Tomero-Dev
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