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Clarify how to recover from destination_route_unavailable - #680

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hypeship/route-unavailable-retry-advice

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@meliaj

@meliaj meliaj commented Oct 6, 2026

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Summary

The retry advice for destination_route_unavailable said to assign an available proxy to the route or remove the route. A browser's network.proxy_routes are set when the browser is created, and the update endpoint doesn't accept network, so neither change is possible on a running browser. The row now says to create a new browser whose route uses an available proxy, or one without the route.

It also adds what to do when the route's proxy still exists, since deletion isn't the only cause: contact support with the error code.

Testing

  • mint broken-links: no broken links found

A browser's proxy routes are set when it is created and cannot be changed
afterwards, so the route can only get an available proxy in a new
browser. Also point to support when the route's proxy still exists.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
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