I’m an AI Engineer with 6 years of experience in Conversational AI, designing and developing enterprise virtual assistants and GenAI-powered chatbot solutions.
💼 Professional experience with Google Dialogflow CX, Genesys Cloud CX, LivePerson, LLM-powered conversational solutions, REST APIs, and enterprise integrations
🤖 Hands-on project experience in Agentic AI, RAG, and Multi-Agent Systems
🧠 Building AI applications using Python, LangChain, LangGraph, MCP, and LangSmith
🎓 Currently pursuing an MBA in General Management
🌱 Currently focused on expanding my expertise in Generative AI and Agentic AI
LangGraph | LangChain | Multi-Agent Systems | Supervisor Architecture | Tool Calling | MCP | Guardrails | Prompt Engineering | LLMs
Hybrid Search | Semantic Search | Vector Embeddings | Chunking Strategies | LangSmith | RAG Evaluation
PostgreSQL | PGVector | ChromaDB
Genesys Cloud CX | Genesys Virtual Agent | Google Dialogflow CX/ES | LivePerson | Kore.ai | Amelia | Dryice Lucy
Python | JavaScript | Node.js | REST APIs | JSON
BigQuery | Looker Studio | Elasticsearch | Kibana | Postman | Git | GitHub
A supervisor-based multi-agent travel planning application built using LangGraph.
- 🤖 Specialized Flight, Hotel, Weather, Budget, and Itinerary agents
- 🔀 Supervisor-based conditional routing
- 🛡️ Guardrails for validating user requests
- 🔌 MCP integration for external information retrieval
- 🧠 PostgreSQL-backed persistent conversation state
- 🔍 LangSmith tracing and observability
Tech Stack: Python | LangGraph | LangChain | MCP | PostgreSQL | LangSmith
A Retrieval-Augmented Generation (RAG) application for answering questions from HR policy documents using retrieved context.
- 🔎 Hybrid retrieval using semantic and keyword search
- 🧩 Document chunking and vector embeddings
- 🗄️ ChromaDB vector storage
- 🌐 Web-search fallback when internal knowledge is insufficient
- 📊 RAG evaluation using LangSmith
Tech Stack: Python | LangChain | ChromaDB | LangSmith | Redis
🤖 Agentic AI & AI Agents
🧠 Multi-Agent Systems
📚 Retrieval-Augmented Generation (RAG)
🔌 MCP & Tool Calling
🔀 LangGraph Workflow Orchestration
📊 LLM Evaluation & Observability
🏅 Dialogflow CX: Generative Playbooks — Google Cloud
🏅 Conversational AI on Vertex AI and Dialogflow CX — Google Cloud
🏅 Building a Virtual Agent with Dialogflow CX — Google Cloud
🏅 LivePerson Certified Conversational Engineer
🏅 Kore.ai Experience Optimization Platform Developer Advanced Training
📧 Email: sindhuramu30@gmail.com
💼 LinkedIn: linkedin.com/in/sindhu2406